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| Author: | Schwartz, Henry Juhani |
| Title: | Utilization of remote work in a contact center |
| Publication type: | Master's thesis |
| Publication year: | 2015 |
| Pages: | (6) + 101 s. + liitt. Language: eng |
| Department/School: | Perustieteiden korkeakoulu |
| Main subject: | Tuotantotalous (Tu-53) |
| Supervisor: | Vartiainen, Matti |
| Instructor: | |
| Location: | P1 Ark Aalto 9427 | Archive |
| Keywords: | remote work contact center performance advantages impacts etätyö puhelinpalvelukeskus suorituskyky edut vaikutukset |
| ED: | 2017-08-04 |
INSSI record number: 55972
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