search query: @keyword service / total: 69
reference: 9 / 69
Author: | Taskin, Berkay |
Title: | Applying service design tools to improve service quality in small organizations |
Publication type: | Master's thesis |
Publication year: | 2014 |
Pages: | x + 88 s. + liitt. 12 Language: eng |
Department/School: | Tietotekniikan laitos |
Main subject: | Tietojenkäsittelyoppi (T-76) |
Supervisor: | Kauppinen, Marjo |
Instructor: | Novotny, Tomas |
Electronic version URL: | http://urn.fi/URN:NBN:fi:aalto-201507013760 |
OEVS: | Electronic archive copy is available via Aalto Thesis Database.
Instructions Reading digital theses in the closed network of the Aalto University Harald Herlin Learning CentreIn the closed network of Learning Centre you can read digital and digitized theses not available in the open network. The Learning Centre contact details and opening hours: https://learningcentre.aalto.fi/en/harald-herlin-learning-centre/ You can read theses on the Learning Centre customer computers, which are available on all floors.
Logging on to the customer computers
Opening a thesis
Reading the thesis
Printing the thesis
|
Location: | P1 Ark Aalto 2474 | Archive |
Keywords: | service service design service touchpoints service quality |
ED: | 2015-01-19 |
INSSI record number: 50268
+ add basket
INSSI