search query: @all customer engagement / total: 6
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4.
Mapping the re-engagement of CRM with relationship marketing
European Journal of Marketing
2006 : VOL. 40:5/6, p.572-589
 2006 Mitussis, D.
5.
Business-Unit-Level Relationship Between Employee Satisfaction, Employee Engagement, and Business Outcomes: A Meta-Analysis
Journal of Applied Psychology
2002 : APR, VOL. 87:2, p. 268-279
 2002 Harter, J. K.
Schmidt, F. L.
Hayes, T. L.
6.
"Ein zu hohes persönliches Engagement kann es nicht geben".
IO Management-Zeitschrift industrielle Organisation
1998 : VOL. 67:10, p. 12-17
 1998 Berger, E.
Naumann, J.
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