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| Author: | Williams, T. Ackermann, F. Eden, C. |
| Title: | Structuring a delay and disruption claim: an application of cause-mapping and system dynamics |
| Journal: | European Journal of Operational Research
2003 : JUL, VOL. 148:1, p. 192-204 |
| Index terms: | Project management Scheduling Litigation |
| Language: | eng |
| Abstract: | The idea of "Delay and Disruption" within projects is well-known and is often the subject of litigation claims. However, the term is ill-defined, and it is difficult to justify such claims within a legal process. The paper demonstrates a well-developed approach, which is a logical, transparent, auditable and sustainable means of presenting such a claim. It describes the format for a claim document that presents first the disruptive triggers, then using a formal qualitative model builds the case from the interacting effects of these triggers. |
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