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Author: | Valentine, S. Godkin, L. Varca, P.E. |
Title: | Role conflict, mindfulness, and organizational ethics in an education-based healthcare institution |
Journal: | Journal of Business Ethics
2010 : JUL I, VOL. 94:3, p. 455-469 |
Index terms: | organizational behaviour ethics health service institutions USA behavioural science |
Language: | eng |
Abstract: | Role conflict (hereafter as: r-c.) occurs when a job possesses inconsistent expectations incongruent with individual beliefs. Using information collected from a large sample of individuals employed at an education-based healthcare institution, this study identified several factors that might decrease r-c., that is, mindfulness (here as: m.) and organizational ethics (as: o-e.). Especially, m. was indicated to be associated with decreased r-c., and perceived ethical values and a shared ethics code were associated with decreased r-c.and increased m. These findings imply that companies might better manage r-c. through developing m. and o-e. |
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