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Tekijä:Phillip, M.V.
Suri, R.
Otsikko:Impact of gender differences on the evaluation of promotional emails
Lehti:Journal of Advertising Research
2004 : DEC, VOL 44:4, p. 360-368
Asiasana:Advertising
Marketing
Market research
Consumer behaviour
Electronic mail
Effectiveness
Gender
USA
Kieli:eng
Tiivistelmä:Advertisers are recognizing the Internet's potential for helping firms directly communicating with consumers through media rich emails. Though the efficiency of such emails cannot be denied, there is a need to assess their effectiveness. It is argued that components of promotional emails are likely to be evaluated differently by gender (males, females). The results suggest that women and men differ in their evaluation of information content and the visual presentation used in emails. Compared to men, women are also more concerned about privacy and preferred to use the media to build social contacts.
SCIMA tietueen numero: 258676
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