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Tekijä:Patriotta, G.
Spedale, S.
Otsikko:Micro-interaction dynamics in group decision making: face games, interaction order and boundary work
Lehti:Scandinavian Journal of Management
2011 : DEC, VOL. 27:4 p. 362-374
Asiasana:decision making
interaction
consultants
Vapaa asiasana:face games
boundary work
Kieli:eng
Tiivistelmä:Utilizing Goffman's face theory, this article illustrates and interprets the micro interaction dynamics underlying group decision making within a consultancy work group. The analysis proposes that decision making is an example of strategic face-to-face behavior where individuals try to influence each other and reach decisions with the help of face-work and self-presentation tactics. Besides, face-to-face behavior creates an "interaction order" that frames the decision making situation and restricts further interactions among decision makers.
SCIMA tietueen numero: 275145
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