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| Tekijä: | Kumar, S. Deivasigamani, A.J. Omer, W.W. |
| Otsikko: | Knowledge for sale - the benefits and effects of off-shoring knowledge-based jobs in engineering, design and G&D - a case study |
| Lehti: | Knowledge management research & practice
2010 : DEC, VOL 8:4 p. 351-368 |
| Asiasana: | knowledge management decision models outsourcing organization theory offshore industry |
| Kieli: | eng |
| Tiivistelmä: | A framework consisting of a conceptual model and a closed-loop knowledge work outsourcing decision model is outlined. A process flow model of a medical device company's product development is discussed: there the framework is applied to understand various outsourcing options for the company. The conceptual framework describes essential attributes related to outsourcing decisions, parameters linked with various attributes and the relationship intensity of parameters with three knowledge work outsourcing choices - in-house, near-shoring, and off-shoring. The proposed model is closed loop, underlining the importance of regular re-evaluation necessary for an off-shored function. The modeling framework contributes to a company's decision of keeping a particular knowledge-based function in-house, near-sourced or off-shored. The usual perception of off-shoring is to reduce costs but, the proposed model considers additional factors such as, market accessibility, strategic partnership, reduced time to regional market, access to overseas talent, governmental incentives etc. These factors have a vital role in deciding an outsourced function. We discuss various options and make recommendations for tapping into technological advancements globally, their impact on supply chain management and other competitive advantages presented by off-shoring. |
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