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Tekijä:Frey, N.
George, R.
Otsikko:Responsible tourism management: the missing link between business owners' attitudes and behaviour in the Cape Town tourism industry
Lehti:Tourism Management
2010 : OCT, VOL. 31:5, p. 621-628
Asiasana:social responsibility
emerging markets
tourism
South Africa
Kieli:eng
Tiivistelmä:Companies today are forced to evaluate their impact on the natural, social and economic environments, because of the increasing global threats of climate change, diminishing natural resources and significant socio-economic inequalities. The tourism industry, however, has not undergone much change. This article examines the attitudes and perception of tourism business owners in Cape Town towards responsible tourism management (RTM) practices. Survey data of 244 tourism businesses is used, and the results show that despite positive views towards RTM, businesses are not willing to invest time and money into changing management practices. Recommendations for reducing RTM implementation costs are made.
SCIMA tietueen numero: 275791
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