haku: @indexterm education / yhteensä: 1254
viite: 2 / 1254
Tekijä:Bizjak, B.
Knezevic, M.
Cvetreznik, S.
Otsikko:Attitude change towards guests with disabilities: reflections from tourism students
Lehti:Annals of Tourism Research
2011 : JUL, VOL. 38:3, p. 842-857
Asiasana:tourist industry
tourism
education
students
attitudes
change
Kieli:eng
Tiivistelmä:In the tourism industry, a growing consumer niche is comprised by people with disabilities (henceforth as: p-w-ds). Based on a couple of indicators, the market share of disabled tourism is worth about USD 117 billion annually. The amount of p-w-ds. within the EU population is 27 million. However, the tourism industry has not yet found a coordinated way to serve this population.
Herein, it is shown that the process of changing perception of tourism students towards p-w-ds. is relatively simple. According to the experiment, a set of topics on the disabled have the possibility of improving students' attitudes towards p-w-ds. as tourists.
SCIMA tietueen numero: 276511
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