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| Tekijä: | Kim, J. Boo, S. |
| Otsikko: | Dynamic capabilities and performance of meeting planners |
| Lehti: | Journal of Travel & Tourism Marketing
2010 : OCT-NOV, VOL. 27:7 p. 736-747 |
| Asiasana: | knowledge management performance appraisal resources management job performance |
| Kieli: | eng |
| Tiivistelmä: | As a new strategic management approach, dynamic capabilities theory leads meeting planners to adapt to rapidly changing environments in order to generate better performance and gain competitive advantages in the industry. This paper aims to determine key abilities which lead to dynamic capabilities of meeting planners of meeting planners, and to explore the relationship between the dynamic capabilities and job performance of meeting planners. It is found that resource reconfigurability and knowledge management were key abilities in dynamic capability, which directly affect job performance. |
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